One two-month journey through the Australian Coast has been cancelled following the tragic passing of an older lady who was left behind by the ship on a isolated coastal location.
Suzanne Rees had been trekking on Lizard Island with shipmates from the cruise ship, but broke off from the group for a break. The liner departed without her and went back later that day after the crew became aware the woman was not present.
A large-scale search operation found her person the subsequent day.
Authorities are investigating the incident, in coordination with police and the state coroner.
The CEO of the shipping company stated that travelers and personnel on the ship were told that the remainder of the cruise had been called off due to the "sad loss and previous engine troubles".
In a statement, he further stated that passengers would be issued a full refund, and said the operator was working "to organize the homeward trips of the travelers via specially arranged planes".
Regulatory bodies also published an revised announcement, and said they had "provided a notice to the Captain" banning any new passengers from entering the liner.
The official said that they would visit the liner in the port city upon its coming back.
The liner initially left Cairns on 24 October, and was only 48 hours into the journey at the moment of the elderly woman's passing. The tropical location was the first stop on the itinerary.
Guests on board - who generally pay large sums of dollars to participate in the cruise - were ferried there for a daily excursion with the choice of walking or underwater exploration.
The daughter of the deceased woman said that her relatives was "surprised and saddened that the vessel left the location after an planned outing without my mother".
Through her comments, she characterized her mother as an "energetic octogenarian" who was a participant of a walking group.
"According to scant facts we have been provided, it looks that there was a failure of attention and common sense," she mentioned.
She further stated that she wished the examination would be able to pinpoint what "the operator should have done that might have protected Mum's being".
"We understand from the authorities that it was a extremely warm period, and mum fell ill on the uphill trek," she revealed.
"Officials suggested her to head down, without accompaniment. Then the boat departed, apparently without conducting a headcount.
"During some point in that process, or soon after, mum succumbed, alone."
In a statement, the Head verified that the company was "cooperating fully with authorities to aid their investigation".
He mentioned that the company was "extremely apologetic that this has transpired" and had extended its total backing to the relatives.
The ship caters for up to 120 passengers with forty-six personnel, according to official details. It was specially constructed to access distant areas of the Australian shoreline and is outfitted with "tenders" - small boats used to take individuals on land visits.
Occurrences such as this are uncommon, and passenger vessels have procedures to record which passengers are getting on or disembarking, according to maritime specialists.
"Going ashore secretly or [back] aboard just isn't an possibility," one expert commented.
Shipping companies consider these procedures very seriously and have "advanced technology in place to stop such incidents from happening," the expert further stated.
"This appears to be presumably a shocking - and sad - single occurrence."