Family members push for answers following pair's contaminated limoncello fatalities

The grieving family of a lady who died alongside her partner after ingesting tainted lemon-flavored alcohol say they are determined for justice.

The woman, thirty-three, and Arno Quinton, 36, were located without life on the day after Christmas in Hoi An, the Southeast Asian country, as a outcome of toxic alcohol consumption.

A short time earlier, Greta had messaged her mother and father, Paul and Susan Otteson, to say she had "an extremely bad hangover ever" and was going to lie down, but she never woke up.

A server who supposedly made the drink was taken into custody in the winter month and is being kept while under investigation. Her relatives state they have had no further updates from the investigators.

"This is about responsibility," said Greta's dad, adding: "They cannot find closure."

Toxic alcohol is a type of compound often used in household chemicals, energy sources and coolants.

The chemical is comparable to consumable spirits, which is used for alcoholic drinks, but it is less expensive and far deadlier to humans due to the way it is handled by the organism.

In Mr and Mrs Otteson's house in Rhandirmwyn, the Welsh county, two square bags sit near the stairs – the first has a stuffed animal placed on top, the other, a plush bear.

They contain Greta and Arno's cremated remains.

"They sit in the lounge with us," said Mr Otteson, a former worker. "The family want to give them a final resting place, but we feel we can't do that until we get a proper conclusion."

Greta had been staying in the Vietnamese city with her partner, her international fiance of nearly a couple of years, where the pair ran a guesthouse leasing units to tourists.

She was an sole offspring, remembered by her parent as "amazing", a "free spirit" and a "dedicated individual" who educated herself in Wales, Paris and America.

In late 2024, the father, 71 and Susan, in her seventies, had journeyed to Southeast Asia, getting to know their future son-in-law for the first time, and the couple announced their engagement not long afterwards.

"The trip felt heartwarming – the family were so content," recalled Paul, who pictured his daughter's partner as "reserved but extremely smart" and someone he "dreamed to have as a son in law."

During their stay, the parents dined a number of times at a local restaurant, a well known dining spot, where they liked the cuisine and received gratis shots of handcrafted lemon liqueur at the finish.

Several weeks later, when the couple had left the country and were thinking to think of a Christmas gift for the young couple, they thought back to the venue and its containers of the beverage and decided to arrange delivery for a few of them for transport to their daughter's house.

It was a action that would have the tragic outcomes.

Within a short time of drinking the beverage, their daughter contacted her parents on Christmas Day to say she had a terrible headache and was noticing vision issues but ignored recommendations from her parents, and a visitor who had stopped by, to obtain a doctor's opinion.

The couple were discovered deceased in individual spaces of the property on Boxing Day. Moments later, her family were on a journey to Southeast Asia.

The father recalled the significant online rumors that followed as well as the struggle to handle the practicalities of handling a tragedy in a different country.

It was quickly before medical reports showed the victims had died from lethal chemical consumption.

In early this year, authorities detained a barman who worked in a eatery in the area for "violating rules on food safety" by "employing repurposed strong industrial ethanol, mixed with tap water, lemon peel and granulated sugar to create multiple containers of limoncello."

As per local legal codes, the crime could carry a maximum sentence of a lengthy period.

Many of people are affected by toxic alcohol each year in the region, according to medical organizations.

The couple's passing came mere days after multiple people died of similar causes in Laos, a nation which is next to Vietnam.

Paul and Susan were told legal processes take a long time in Vietnam, with the chance of a individual being held for a 12 months before being charged or released.

They expressed the wait for information was becoming unbearable.

"I just want accountability," said Greta's dad. "The family cannot heal. Greta's mother questions daily when we rise, 'have you heard information? Any developments?' I have to say 'nothing, no news at this time'."

"It's about responsibility," he continued. "A resolution for me and Susan would be naming the individuals at fault and charging them."

The couple mentioned they also felt "very upset" the establishment where they had requested the beverage was continuing business and had not openly expressed regret.

"The management just continued as if no incident has happened," remarked Greta's parent.

Regarding Paul and Susan, the grief is still very intense.

Greta's dad